Budget Rooter Plumbing Co.
Review Summary
Budget Rooter Plumbing Co. receives consistently positive reviews. Customers praise their technicians (especially James, Josh, and Jose) for professionalism, thoroughness, and efficient work, including emergency services. They are commended for their ability to handle complex issues like septic line backups and water heater assessments. The office staff, particularly Carolyn, is noted for excellent customer service and responsiveness. Overall, customers highlight the company's reliability, reasonable prices, and willingness to work with schedules, recommending them for various plumbing needs.
Reviews
View All on Google4.5
(77 reviews)
Savannah Locklear
James was here in no time to fix our plumbing problems. James stayed until the issue was resolved and he made sure we had hot water. Overall this is an awesome company and they do fantastic work !!. Most definitely our first call for plumbing business in the future.
Joseph Small
Good morning. My name is Joe Small, and my address is 401 West 2nd Street, Tabor City, North Carolina. I am writing to commend the young technician who visited my home yesterday for his professionalism, kindness, and excellent work. I highly recommend him and would rate his service five stars. Thank you for dispatching him.
Michael Patton
Very pleased with Budget Rooter. James was incredible. Labor Day, and my septic line backup and was coining onto the house (shower pan only ... whew). James from Budget Rooter came out and completed a rather difficult task quickly and professionally. Had to dig up the inlet port to the septic tank to gain access to the main line from the house to clean it out. He even sent a camera up there to verify it was all good to go once done. (we just bought the house, and have been diligent to not send anything down to the septic tank that does not belong there). Additionally, the office manager, Carolyn (I believe), was also the best. She took our call that was initially routed as a routine call and upgraded it quickly to an emergency since sewage was backing into my home. Budget Rooter did a fabulous job, I would hire them again (just hoping I don't have to... ;) )
Allegra Smith
Josh & Mike came out today to do a thorough assessment on my 14 year old water heater. They gave me a good report plus a recommendation on an excellent service agreement plan.
Michael Ross
Called them yesterday evening about broken water line. Jose came today and fixed the problem and did a great job. Thorough, friendly just like the lady on the phone. Will definitely use them again .
Mikias Eshetu
Very pleasant service from Budget Rooter Plumping Co. Great customer service, able to work with your schedule. I got a water heater service. They sent well experienced employees and were able to get it the work within a couple of days
mauitropicalsunsets
Outstanding service, top notch. Josh and the entire team are extremely helpful and caring. I would highly recommend Budget Rooter for any or all of your plumbing need.
susan turnbull
The team came out yesterday to remove old existing pipes under the house with new PVC pipes. They did a very professional job, explaining all that was being done, including pictures from under the house! I highly recommend them for all your service needs. The prices are reasonable; I have used this company previously and was always satisfied with a job well done.